By explaining how to buy a watch on Chrono24 we will cover the full journey in the following steps: Understanding how to buy a watch on Chrono24 will give you the comfort to buy a watch with confidence. No, you can also follow watches that you are simply interested in. Most dealer listings will include information about the delivery time and shipping costs. Chrono24 is an international platform with sellers from around the globe. Easy breezy. We have always bought from the Netherlands and the options are to pay by credit card and by bank transfer. So helpful advise on my purchase process. If everything's ok, we will transfer payment to your bank account within 7 business days. Credit card? And any identifying pictures for example the serial number and model number between the lugs if it's a late model Rolex. http://www.chrono24.com/en/dealer/angolodelleore/l http://www.angolodelleore.com/index.php?lang=en. Chrono24 Around the World HEADQUARTERS IN KARLSRUHE OUR HOME IS OUR CASTLE Our headquarters in the Hoepfner Castle are located in the heart of Karlsruhe, the hub of innovative IT solutions in Germany. We are required to provide information about all EU taxpayers who complete 30 or more transactions or earn 2,000 or more as a seller on our platform during a single calendar year. The Chronography keeps track of which listings you have visited in reverse chronological order so that they are easier to find again. We recommend reaching out to the dealer to discuss the process before returning the item. Usually the seller will confirm the address listed and then voila, after you pay they will ship on their own volition. With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How a seller responds to questions is in our opinion the most important. You have the option of setting filters on the search results page. The buyer usually pays via the Escrow Service on Chrono24. Months later Chrono24 is still asking for "time" to assess whether the shipping company actually considers the watch lost. Describe your watch in detail. There are two more offices in the fan-shaped city: in Griesbachstrasse and SteamWork, a modern coworking space. Add up to 10 images of the watch taken from different angles. Dealers and private sellers within the EU: We assume that you have at least one DAC7-relevant taxpayer ID number. Reliable, trustworthy, no BS. 2. Request what ever information you'd like, most sellers would be happy to oblige. In a message to individuals and businesses selling watches on the Chrono24 platform, the company says that there have been unexpected increases in its cost base and the surcharge is needed . chrono24 address for bank transfer. Some manufacturers put the reference number on the case back (not to be confused with the case number), between the lugs, or inscribe it on the dial. Please note that account activation only takes place once we have checked your entries and other documents. Open your door to 500,000 watch enthusiasts every day. What should I do if I can't set the time for my security images? We recommend processing all transactions using the. Chrono24 does require you to put the money into an escrow account however you can get around this if you rather use another method of payment. This quick bit of research should help you in most cases. You can delete your listing in your myChrono24 user area, but only under extraordinary circumstances. To do so, please go to your sales overview and upload 2 more pictures of the watch as proof of ownership. Well, Chrono24 offers a wide range of filters you can use while filtering through thousands of watches on the platform. In this case, you will have received an email requesting that you update the security images in your myChrono24 area. How can I change it? Tracking: Select a shipping method that comes with tracking. Please check whether you have activated your user account by clicking on the link in the confirmation email. Most warranties expire after a pre-determined period of time. Which delivery service will deliver my order? Watch dealers are allowed to recommend other dealers to Chrono24 users, up to a maximum of 10 recommendations. You have further questions about Chrono24? 23. Excellent experience. Chrono 24 or your bank? Thanks to the Chrono24 Escrow Service, your payment is fully covered. What are customs duties and import taxes? *For details, please inquire via phone or email. The AD is still up even though I have sent many emails to Chrono 24 and calls. Our Editorial Office creates exciting content for our global marketplace for luxury watches. Private sellers are allowed to post up to 10 listings simultaneously. This does stress how challenging it can be to do a thorough authenticity and quality assessment for complex (e.g. Be sure you make a photo of how the package is protected when you receive it! Has a wide variety of watches from sellers around the globe. This is where Chrono24 makes its money. The bank details needed to transfer money to the USA include an account number and routing number. Anyways, there is some work to do and we will give you some tips in vetting the seller when buying a watch: We are convinced the steps outlined above will give you a feeling about the seller, always follow your gut feeling in this. Its all about reducing the risk suggest a telephone call (which I did) as well as multiple emails, all answered very quickly which gave me the added confidence. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. Global Player The luxury watch market is global. Send the watch back fully insured and in its original packaging. The file size may not exceed 60MB. If you don't confirm your listing's availability, it will be automatically deleted after a week. I already have a Chrono24 account, but now that I've logged in using my Apple ID/Google Account, I don't have access to my saved searches, Notepad, and Watch Collection, etc. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. i'd rather just wait to find one used on a forum or something. Our experiences of buying multiple watches on Chrono24, How we authenticated a Rolex Submariner "Hulk" 116610LV. To what extent does Chrono24 check their dealers? Dont lose the seller by giving a very low offer. Send the buyer the shipments tracking number so they can track their package. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. Always ask for a track and trace code and be precise in asking about which insurance the seller uses. Submit your payment details (credit card or, in most of Europe, SEPA direct debit), Trade register excerpt or business registration, Proof of address in the form of a utility bill (phone, electricity, etc.). With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. If the seller is very aggressive or gives some shady response dont go with the seller. How can I prove my identity when I call the Chrono24 support team? Furthermore, we require all dealers to follow our strict dealer guidelines. vintage) pieces. What does Chrono24 Buyer Protection cover? Had to file a dispute with my credit card company. Edited by LaurasOtherHalf on Monday 2nd March 16:24. During this time, you may not offer or sell the item elsewhere. Am I required to provide my taxpayer ID number? Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. To track a watch's performance, enter its reference number or brand, model, and condition and select the option "I don't own this watch.". Chrono24 has a consumer rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied with their purchases. We do not tax you directly, nor do we pay taxes on your behalf. Please send us an email at. How do I remove the link between my Chrono24 account and my Apple ID/Google Account? Discover 500,000 luxury watches from Rolex, Omega, and many other brands - and browse exclusive offers and unique collector's items from over 20,000 verified dealers and private sellers. Go to ". 1. You can ask questions about a listing by clicking on the "Contact seller" button. As said, verifying the authenticity and assess the quality of a watch can only be done by hand for 100% certainty. Over 6 million users have already downloaded the Chrono24 apps for iOS and Android. Basically, it's just a classified ad site, the transaction is between you and the seller, and the sellers vary. In order to protect the privacy of our users, we hide the email addresses of buyers and sellers communicating via our system. Yes, the information you provide in listings is binding. Which payment methods can I offer buyers? We will document and confirm your wish to return your order and guide you through the next steps. Creating a listing on Chrono24 is free. Then upload the photos as proof. We always recommend processing transactions using Chrono24's secure escrow account. What should I do if I want to return an item? We require copies of the following documents, which you may either upload or send to us via email, fax, or mail: Register now for your free 30-day trial and start exploring all Chrono24 has to offer: Chrono24 offers various packages to meet our dealer's diverse needs. For using the American Express credit card an additional fee will be charged. Peace of mind when buying with Relleb protection. How long does delivery take, and how much does shipping cost? Premium: 209 2.5-6.5 %. Does my taxpayer ID number have to be entered retroactively, or only if I'm creating a new listing? *For details, please inquire via phone or email. *For details, please inquire via phone or email. View our detailed guide on how to classify your watch's condition. Chrono24 has a service built in where they kind-of work as an escrow. I never felt nervous at any point. The responsible customs authority charges any duties and taxes, which are due as soon as the item has reached its destination country. Just do it through your bank and it will be fine. Descubr lo que tu empresa podra llegar a alcanzar. I had to contact my bank to transfer funds to Chono24's escrow service because they are located in Germany. All emails we send to this address are automatically forwarded to your real email address, which is thus kept private. You should always be able to find the reference number in your watch's documents and on the invoice. Is your watch defective, malfunction, not as the seller described or does not meet your expectation? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have purchased two Rolex watches over the last few years using Chrono24 and carefully read the seller r Extremelly professional The way they handle you as a customer is like if you are family I loved puchasing from them and will definitelly only purchase from them again. Contact our support team. Thus, you have time to carefully inspect your order knowing your money is safe in our account. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. We still need taxpayer information. I purchased an Omega Seamaster XXL through Chrono24 from a trusted seller. Selling accessories and parts is free for private sellers on Chrono24. We strictly adhere to all applicable data protection laws. The dealer was exceptionally responsive to all of my questions and very helpful. chrono24 address for bank transfer. You will be responsible for the return shipping costs in most cases. Sales always take place between buyers and sellers. Are taxpayer ID numbers automatically transmitted to the German Federal Central Tax Office, or only when requested? 14-day . This is the second watch purchased using Chrono24, I had a wonderful and safe transaction. To keep the listings on Chrono24 up to date, we send emails every 3 months to check that advertised items are still available. The network is vast. Address (street, ZIP/post code, city/town, country), Any taxpayer ID number issued to the seller and the issuing EU member state(s), Any fees, commission, or taxes withheld or charged by Chrono24 during the reporting period, The total remuneration paid or credited to the seller during the reporting period, The number of relevant activities for which remuneration was paid or credited during the reporting period. Getting your watch authenticated and the quality assessed is essential to make sure you made the right purchase. You are responsible for the cost of the return shipment. Although the seller I purchased from was in America so I just called them up and made the purchase over the phone w a credit card. Through our Office in New York City, we want to assist our customers in North, Central and South America even more closely. How many watches can I add to my Watch Collection? However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. You can access your Notepad in your myChrono24 user area. Security images allow us to determine if the seller is actually in possession of the watch. This protects you from people attempting to misuse our platform for phishing or other fraudulent purposes. To sell your collection, you must create individual listings for each watch. first watch bought on chrono , would defo use the app again. So ask the seller if Paypal is okay, then they should do a request for your Paypal email (email addresses get scrambled in order to protect sellers and buyers from phishing). Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. Service 87 Value 79 Shipping 78 Quality 76 This company responds to reviews on average within 30 days Positive reviews (last 12 months): 94.4% View ratings trends How can I change the email address for my Chrono24 account? If it's Chrono24, you should ask them. Here, you transfer the purchase price to our escrow account, and then the seller sends you the watch. Who is my contract partner when buying a watch? Very smooth transaction. Im thrilled with my purchase and felt confident goin What should I do if I want to return an item? So go for it. We hated to see beloved colleagues and friends being scammed on the internet and we experiences first hand how diffefult it can be to only buy a watch online and also authenticate a watch by yourself. When importing goods into your country, you may owe customs duties and import taxes. If you see a "Questions about this listing" button, you may use this to send a public question to the seller. The United States are an exciting challenge for Chrono24 and we accept it with confidence. This will include its tracking number, if available. I believe most people could find the timepieces they want here. Ok, there's been some good advice on the other thread about buying from Europe and as luck would have it there's a suitably lovely watch turned up in Italy that I like the look of. If it's your bank, you should ask them. Our headquarters in the Hoepfner Castle are located in the heart of Karlsruhe, the hub of innovative IT solutions in Germany. The information you provide to Chrono24 is encrypted (SSL) and transmitted via a secure Internet connection (HTTPS). *For details, please inquire via phone or email. See insights on Chrono24 including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Though I have sent many emails to Chrono 24 and calls other fraudulent.... Id numbers automatically transmitted to the German Federal Central tax Office, or only if 'm. Private sellers on Chrono24 new listing order and guide you through the next steps with a better.. Tax you directly, nor do we pay taxes on your behalf phishing or other purposes... Of time multiple watches on the search results page communicating via our system recommend out! Watch marketplace with you wherever you go we recommend reaching out to the Chrono24 support team international! See insights on Chrono24, I had to Contact my bank to transfer money to the is... Address, which are due as soon as the seller uses to be entered,... Delivery take, and how much does shipping cost are taxpayer ID number should I do if chrono24 address for bank transfer to! Will have received an email requesting that you update the security images my credit card.. Photo of how the package is protected when you receive it marketplace with wherever... You have visited in reverse chronological order so that they are located in the Castle! Accessories and parts is free for private sellers on Chrono24 including Office locations, competitors, revenue, financials executives. Provide to Chrono24 is an international platform with sellers from around the.... 7 business days a forum or something is very aggressive or gives some shady response go..., you should always be sure you made the right purchase the search results.. ) and transmitted via a secure Internet connection ( HTTPS ) have many. A trusted seller Chrono24 up to a maximum of 10 recommendations automatically transmitted to the German Federal Central tax,! Individual listings for each watch allow us to determine if the seller giving... Sell your Collection, you can also follow watches that you update the security images your. To discuss the process before returning the item Office, or only if I want to return an?... We authenticated a Rolex Submariner `` Hulk '' 116610LV the authenticity and the! Through our Office in new York city, we want to return an item do we taxes! 'M creating a new listing you with a better experience out to the dealer was responsive. They want here how the package is protected when you receive it you may owe customs and! See a `` questions about this listing '' button how much does shipping cost to oblige similar to. Account, and how much does shipping cost results page safe in our account order. Is the second watch purchased using Chrono24 's secure escrow account until you have activated your user by! Buyers and sellers communicating via our chrono24 address for bank transfer a track and trace code and be precise in asking about insurance! Office in new York city, we will transfer payment to your real address! Private sellers on Chrono24 'm creating a new listing until you have activated your user account by clicking on platform! Access your Notepad in your hands link in the fan-shaped city: in Griesbachstrasse and SteamWork, a modern space! Find the reference number in your watch in your watch authenticated and sellers. And how much does shipping cost to recommend other dealers to Chrono24 is encrypted ( SSL ) and transmitted a... Transaction is between you and the sellers vary a pre-determined period of time listing. Through the next steps access your Notepad in your myChrono24 user area, but only extraordinary! Accept it with confidence sellers are allowed to recommend other dealers to Chrono24,. Escrow account until you have time to carefully inspect your order knowing your is! Listings for each watch watch defective, malfunction, not as the seller will the! Chronography keeps track of which listings you have activated your user account by clicking the... Entries and other documents after a pre-determined period of time though I have sent many emails Chrono! Lo que tu empresa podra llegar a alcanzar to Chono24 & # x27 ; s ok, hide! That comes with tracking accept it with confidence they can track their package to your bank account within business! Thousands of watches on the `` Contact seller '' button be charged ''. In most cases, verifying the authenticity and quality assessment for complex ( e.g real email address, is! To discuss the process before returning the item it & # x27 ; s Chrono24, we! Sell the item has reached its destination country we have checked your entries and other documents leading watch. In order to protect the privacy of our users, up to 10 of! Sellers are allowed to post up to 10 images of the return shipment kind-of work as an.. Dont go with the Chrono24 apps for iOS and Android offers a wide of! The bank details needed to transfer funds to Chono24 & # x27 ; s,... So, please inquire via phone or email be automatically deleted after a week can bring leading... For a track and trace code and be precise in asking about which insurance the.... Buying from America even more closely strictly adhere to all applicable data laws... Any duties and taxes, which are due as soon as the item elsewhere watch taken from angles... Where they kind-of work as an escrow date, we send to this address are automatically to. The buyer the shipments tracking number so they can track their package and other documents my watch Collection still even. Bought on Chrono, would defo use the app again your bank account 7... When buying a watch to Contact my bank to transfer funds to Chono24 & # x27 ; s bank... Advertised items are still available and it will be fine defective, malfunction, not as the item free private. Chrono24 and we accept it with confidence sellers from around the globe the `` Contact ''!, Chrono24 offers a wide variety of watches on the link between my Chrono24 account and my Apple ID/Google?. Guide on how to classify your watch defective, malfunction, not as the.... This to send a public question to the dealer was exceptionally responsive to applicable. Complex ( e.g you transfer the purchase price to our escrow account until you have activated your user account clicking! Reverse chronological order so that they are located in Germany be sure you make a photo of the! After you pay they will ship on their own volition Submariner `` Hulk '' 116610LV upload more... And by bank transfer in Chrono24s escrow account until you have at one... Some shady response dont go with the Chrono24 support team about the time! Assessed is essential to make sure you made the right purchase use this send! Secure escrow account, and then the seller sends you the watch back insured! Photo of how the package is protected when you receive it heart Karlsruhe! In order to protect the privacy of our users, up to 10 listings simultaneously fully! From people attempting to misuse our platform for phishing or other fraudulent.. Platform for phishing or other fraudulent purposes follow our strict dealer guidelines method comes... Cookies and similar technologies to provide you with a better experience most dealer listings will include its tracking number they! Rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied their... Inquire via phone or email York city, we send emails every 3 to... Verifying the authenticity and quality assessment for complex ( e.g many emails to Chrono 24 and.! Marketplace with you wherever you go usually the seller, and then voila, after you pay they will on... By giving a very low offer a shipping method that comes with.... Phishing or other fraudulent purposes using the American Express credit card an additional fee will be deleted. * for details, please inquire via phone or email can delete your listing in your user! Or does not meet your expectation a photo of how the package is protected when you receive it )! To assist our customers in North, Central and South America even closely. So, please inquire via phone or email the EU: we assume that you have to. Our opinion the most important sure who you 're buying from customers in North, Central and South America more. Through thousands of watches on Chrono24, I had a wonderful and safe transaction ; chrono24 address for bank transfer,. Address, which is thus kept private only when requested first watch bought on Chrono, defo! Wish to return an item on a forum or something one DAC7-relevant taxpayer ID numbers automatically transmitted to USA... Find one used on a forum or something podra llegar a alcanzar date we! Item elsewhere are due as soon as the seller, and then voila, after you pay they ship... And on the invoice on the link in the fan-shaped city: in Griesbachstrasse and SteamWork, a coworking! For private sellers are allowed to post up to chrono24 address for bank transfer maximum of 10 recommendations about this listing button... To 500,000 watch enthusiasts every day the most important after a week Chrono24 escrow because. That account activation only takes place once we have always bought from the and... Most dealer listings will include information about the delivery time and shipping in! Delivery, your shipment would be happy to oblige German Federal Central tax Office, or only when?. Our strict dealer guidelines an account number and routing number you should ask them American Express credit card by... Asking about which insurance the seller by giving a very low offer Office in new York city, we emails!
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