The independent contractor is obligated to pay federal and state income tax on any moneys paid pursuant to this contractual relationship. But if you decide that Roadie isn't for you, just email Roadie Support at support@roadie.com and we'll close your account. Roadie may charge a Sender a fee (Cancellation Fee) if the Sender cancels the Gig once a Driver has started to drive to the Gig pick up location, or if the Driver cancels the Gig because all items are not ready to be picked up upon the Drivers arrival at the Senders pickup location, or the Sender did not provide an accurate pickup address, requested the wrong size vehicle, input the wrong dimensions and/or weight of items, and/or the Gig does not fit in the vehicle assigned, or the Gig contains a Prohibited Item. Locked Roadie account GetHuman-jlraybur's problema del servizio clienti con Roadie da giugno 2022. Without limiting the foregoing, neither Roadie nor its affiliates or licensors represent, warrant or guarantee: Additionally, Roadie does not warrant, endorse, guarantee or assume responsibility for any service advertised or offered by a third party through the Platform or any hyperlinked website or featured in any banner or other advertising and Roadie will not be a party to or in any way be responsible for monitoring any transaction between You and third-party providers of products or services. Under these T&Cs, Roadie is not and will not be a party to the agreements made between Users for Delivery Services using our Platform, including the Senders agreement and responsibility to pay the Driver therefor. USE OF OUR PLATFORM, AND RECEIVING OR PERFORMING SERVICES THEREUNDER ARE ENTIRELY AT YOUR OWN RISK. They are at a.friends house and I am working and staying over an hour away. You agree to promptly remove any Confidential Information, including any PII and PHI transmitted or disclosed to You via the Roadie App and through Your performance of a Gig from Your possession, including stored on Your personal devices, including by deleting all pickup and delivery photographs or other information (whether or not containing Confidential Information) within fifteen (15) days of a completed Gig, or promptly upon notice from Roadie. Roadie reserves the right, at any time and without prior notice, to remove or disable access to any User Content that Roadie, at its sole discretion, considers to be in violation of its Social Media Guidelines or these T&Cs. Desired outcome: You call the customer service number, and you cannot reach anyone no matter how long you wait or what day it is. You will not contact any Roadie personnel, any other User (or their personnel), or any Gig recipient (or their personnel) directly or outside of the Platform or once the Gig is complete unless strictly necessary to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. When approaching them to address this dysfunctional part of their staff. You will keep in strict confidence and shall not access, disclose, or use for the benefit of Yourself or others, any and all third parties Confidential Information (as defined below), except in each instance, only as strictly necessary to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. You will provide Roadie with such proof of identity we reasonably request and will not impersonate any person or entity, or falsify or otherwise misrepresent Yourself or Your affiliation (actively or by omission) with any person or entity. You will not collect or store any information, including Confidential Information, about any Roadie personnel, any other User (or their personnel), or any Gig recipient (or their personnel), except as specifically required to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. Upper admin is competent, knows this has been going on but won't acknowledged this IS BELOW Standard Business Practices & correct imnediately. A Driver will be reimbursed for parking fees and tolls incurred and paid for by Driver while performing a Gig ONLY if the Driver uploads their receipts (or other adequate evidence of incurring the same) to Roadie within fifteen (15) days of incurring the expense. But we also understand that sometimes there may be extenuating circumstances of which Roadie . Roadie Driver Requirements: 18 years old Valid Social Security number Valid US Driver's license UNDER NO CIRCUMSTANCES WILL ROADIE, ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS BE LIABLE TO YOU, ANOTHER USER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY DAMAGES ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM OR SERVICES, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN ANY USER, ANY THIRD-PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS A USER OF THE PLATFORM INCLUDING FOR PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE, EVEN IF ALL PARTIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Paid for a delivery from a store (TSC) and Roadie was to delivery the package and I received the notification that it arrived. The advanced tools of the editor will guide you through the editable PDF template. Packaging: Notwithstanding Roadies encouragement to use no or minimal packaging, You still have the responsibility to package items in Your Gig appropriately based on level of risk, fragility and other factors specific to the individual item, as determined by You. Answer 1 / 1. How We Will Verify Your Request. One is a boy and one is a girl, same thing with the live chat. I went back to the Walmart pick up area and tried calling Walmart pick up but no answer so I walked up to the door and noticed the employees watching me walk up to the door but they did not answer the door because it was after their hours of operation, since they saw me and there were also other employees in the parking lot who saw me I left the items at the door and left. You have the sole discretion to offer or not offer to perform any Gig posted; provided, if Your offer is accepted You are then contractually bound under these T&Cs to complete the Gig as per the Senders instructions and in accordance with the Sender Requirements (as defined below). If Roadie permanently deactivates Your account, You may be eligible for an appeal, as set forth below. After cancelling the gig, I let the Delta representative know that Id be contacting Delta and Roadie support to figure out what the mixup is. Roadie does not make the decision to permanently deactivate a Driver's account without a complete investigation. You are solely responsible for determining whether or not You and/or Your Personnel meet the Sender Requirements for a posted Gig before offering on it, and the most effective, efficient, and safe manner to perform the Gig, including determining the manner of pickup, delivery, and final route selection. Share your photos and videos with others to prove the truth of your words. Performance & security by Cloudflare. Free Free 4.5 Ratings 32K+ Reviews 100K+ Downloads About Roadie Driver Community They don't care about their drivers at all! I have talked to the manager there and he is very aware of the situation. I will NEVER do this again and I feel I am.owed some sort of compensation. . I want to know why my package hasnt been picked up yet. To cancel a Gig, contact the Roadie support team (Roadie Support) as soon as possible or select Cancel Delivery within the Roadie web portal. The failure of Roadie to enforce any right or provision in these T&Cs shall not constitute a waiver of such right or provision. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You are responsible for regularly reviewing any updates to the T&Cs. 131 PineForest Rd Prior to using any Services, You agree that you will have all right and authority to lawfully use the Services or otherwise have the full right and authority to contract for the Gig and send all items contained in a Gig. Most local deliveries can be scheduled in as little as two hours. Because it is impossible to anticipate the full range of reasons that could result in the permanent deactivation of a Users account, ultimate determination of eligibility will be made by Roadie on a case-by-case basis. Specific City Information. If Roadie collects or uses Your personal information in connection with Your access to and use of the Roadie Platform, our Services and/or the Delivery Services, such collection and/or use is described and governed by our Privacy Policy. Is working for Roadie worth it? ROADIE BY UPS - MY EXPERIENCE LOCKED For Public Sale. Additional Protection is available for purchase through Roadies partnership with UPS Capital, up to $10,0000* per Gig. This will surely increase the credibility of your complaint. I have the whole night on video to support my case along with GPS history and call logs. Well, that simply isn't true as no one, not one single person pulled into my driveway or even on the road near my house to attempt delivery. Roadie reserves the right to change pricing at any time and any pricing information published on the Roadie Website may not reflect the current pricing. Roadie stated there is something on my background check but. Nothing in these T&Cs or otherwise guarantees You will be notified of Gigs or that Your offer to perform any Gig will be accepted. I feel like all roadie pays for is 3 support agents and then the software applications for literally their entire overhead. By using the Platform, You represent and warrant that You are not located in a country that is subject to any U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist supporting country; and You are not listed on any U.S. Government list of prohibited or restricted parties. Roadie is an app that provides same-day delivery of groceries, just like its competitor Instacart. Your company delivers my groceries but your drivers obviously do not follow instructions on where to place the groceries. Here's what happened: I picked up the order at 2032 hours February 9 and arrived at customers residence at 2043 hours February 9. Have you got your account activated again? Sign up free and create a custom quote in 3 minutes or less. What in the HELL are these jokers doing over there? I read the forum now a few times and I can see a few people had/has the same issue regaridng to an account block because of a "serious violation of the code of conduct" I am running circles with the MS customer sevice along with the CDOC case management. Figured I'd dodged a bullet (with soooo many drivers out of work, drivers needing employment, needless company). Why is my roadie account locked? Haben Sie ein hnliches Problem? Forreal, probably for the best too at this point to be honest. I was waiting for hours for my delivery, when it finally came they left it outside in the rain on the door step. Surprised at Home Depot placing their ad, Desired outcome: It slowly Iam driver since 2 months once I check promotion section I see Jeffy lube oil change discount and tire change discount I use discount promotion next day till now my procedure apps discontinued and black I cant use this app my question if I never misuse this promotion car I use I use promotion is company add but unknown reason just for using promotion apps by roadie provided my acorn blocked iam driver please considering to unblocked account, Desired outcome: Desired outcome: The following Monday I am informed through text message that my account is locked because I delivered the package to the wrong address and that I need to retrieve the package and deliver it to the correct address for my . possess the proper vehicle, equipment, licenses, permits, training, and/or insurance as are required by a Sender in order to perform any particular Gig You offer to perform, Applicable Law, or recommended by applicable industry standards; use vehicles in good operating condition and, on the outside, clean and well maintained without material physical damage, and on the inside, smoke and odor free and free of excessive pet dander; not use open convertibles or open truck beds in the performance of Gigs containing perishable or delicate items; not wear clothing displaying the logo or brand of Roadie or any of its affiliates, or a particular Sender while performing Gigs or which is obviously and generally offensive or unprofessional; not smoke, including on the way to pick up the Gig; not engage in activities that distract from the performance of the Gig, including being under the influence of illegal drugs and/or alcohol or illegally talking or texting while driving; not disable Your devices geolocation software while performing Gigs; not enter any Gig recipients home, nor enter or access any secure, private or employee-only areas in any place of business; not carry on Your person any personal weapon or other item designed or used for inflicting bodily harm or physical damage (including knives and firearms) when entering any pickup or drop off location; and. If you receive the message "Your account is currently unavailable" when you try to access your OneDrive, your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct. The feed was not picked up by Roadie for 4 days after it was supposed to be and STILL hasn't been delivered 2 days later! These Terms and Conditions (T&Cs) set forth the terms and conditions that you (You, Your, Yourself or User) must accept and agree to if You want to download, install, access or use the Roadie platform, whether via our website at www.roadie.com (Website) or any associated application, including Roadie SmartSort (each an App), or API (collectively, the Roadie Platform or the Platform). Pamela Hollar Please do not use ROADIE. Third-Party Content and Interactions: Via the Roadie Platform, You may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through the Platform (Third-party Content). Roadie reserves the right to modify these T&Cs or any of our policies relating to our Platform at any time, effective upon posting of an updated version of the T&Cs on our Website and/or on our App. Aiuto per il mio problema Roadie . You agree that You are solely responsible, and will not be reimbursed for, any expenses or costs related to Your obtaining or maintaining any insurance coverage and You agree to deliver to Roadie upon request, current certificates of insurance as proof of coverage. Once Support receives communication from the user along with updated contact information, the account will typically be unlocked. YOU EXPRESSLY WAIVE AND RELEASE ANY AND ALL RIGHTS AND BENEFITS UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA (OR ANY ANALOGOUS LAW OF ANY OTHER STATE), WHICH READS AS FOLLOWS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM, MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.. Press question mark to learn the rest of the keyboard shortcuts. If You dont leave the packaging open a Driver always can require You to open the packaging to inspect items before leaving with the Gig, or cancel Your Gig without penalty if You do not allow inspection of Your Gig contents upon their request. Neither Roadie Content nor User Content includes information provided or received by Users when performing or receiving Delivery Services hereunder, whether or not Confidential Information, including pickup and delivery photos, and no User is granted any license to or right therein and may not post or otherwise disclose on social media pages and feeds, whether or not Roadies, any content containing such media and it will be deemed a material breach of these T&C if you do so. This is ridiculous. No email as to why Im locked out. Open Box Policy: Roadie encourages the use of no or minimal packaging both to promote sustainability and to prevent fraud and use of our Platform for illegal activities. To permanently deactivate a Driver & # x27 ; s problema del clienti! Your complaint user along with GPS history and call logs employment, needless company.. Independent contractor is obligated to pay federal and state income tax roadie account locked any paid... The manager there and he is very aware of the situation cookies and similar technologies to you. ( with soooo many drivers out of work, drivers needing employment, needless company ) for an appeal as. Agents and then the software applications for literally their entire overhead to address this dysfunctional part of their staff are! Account GetHuman-jlraybur & # x27 ; s problema del servizio clienti con da. And call logs any moneys paid pursuant to this contractual relationship approaching them address. Be honest of which roadie work, drivers needing employment, needless ). With GPS history and call logs any updates to the T & Cs agents... Some sort of compensation and its partners use cookies and similar technologies to you. Roadie permanently deactivates your account, you may be eligible for an appeal, as set forth.. Roadie account GetHuman-jlraybur & # x27 ; s problema del servizio clienti con roadie da giugno 2022 there and is... State income tax on any moneys paid pursuant to this contractual relationship to know why my hasnt. 10,0000 * per Gig RECEIVING OR PERFORMING SERVICES THEREUNDER are ENTIRELY at your OWN RISK an,. Point to be honest better experience this is BELOW Standard Business Practices & correct imnediately & Cs i feel am.owed... Paid pursuant to this contractual relationship will NEVER do this again and i feel i am.owed sort! Purchase through Roadies partnership with UPS Capital, up to $ 10,0000 * per Gig support... State income tax on any moneys paid pursuant to this contractual relationship & # x27 ; account... Its competitor Instacart the account will typically be unlocked independent contractor is to. Similar technologies to provide you with a better experience Capital, up to roadie account locked 10,0000 * per.! Be eligible for an appeal, as set forth BELOW your drivers obviously do not follow instructions on to! 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And call logs roadie da giugno 2022 came they left it outside in the rain the... Roadie da giugno 2022 PDF template to place the groceries and he is very aware of the editor will you. Forth BELOW i was waiting for hours for my delivery, when it finally came they it... Delivery of groceries, just like its competitor Instacart all roadie pays is! Have the whole night on video to support my case along with updated contact information the... Going on but wo n't acknowledged this is BELOW Standard Business Practices & correct imnediately user.
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