All rights reserved. Where do you see yourself in five years time?Q. Describe a situation where you went above and beyond to provide high-quality customer service? We dont blame you. At BT and Openreach were encouraged to continually learn and develop, together. Tell me about a time you demonstrated leadership? This not only shows you understand the role and qualities BT are seeking, but you are also backing up your claims that you can fulfil the role with your prior experience. Tell me a time when you worked with someone who had a different style to you? I just wanted to thank you so very much. Thank you so much! We also expect our journalists to follow clear ethical standards in their work. Yes! At Openreach each of us gets 3 days a year to dedicate to volunteering or charity-based community work, within work time. Help us find the best workplace for you by sharing more about yourself. Confidentially sharing the following information helps us to understand who is using the site. I feel the salary and the benefits are also very attractive and having researched Openreach before applying for this job it is clear you are a great organisation to work for. This gives you the opportunity to talk about your experiences and achievements which have not been covered elsewhere in the application form. Love + medicine is who we are, it's what we do, it's why people want to work here. Thirdly, our interview guides and training just work. We recently announced our ground-breaking new approach to recruitment, which will use virtual reality (VR) technology to help attract the best and brightest engineers to fill 1,500 roles. Seven antennae - The Hub has seven aerials, which is more than previous BT routers. You are likely to face a series of tough strength-based interview questions during the video interview such as You witness another member of the team turning up to work late and visibly upset, what would you do?. Tell us about yourself and the skills you have applicable to this role with BT? This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. What did you do? Posted 11:41:54 PM. How can BT continue to beat its competitors? We follow the IPSO Editors code of practice to underpin these standards. Tell me what you know about Health and Safety.Q18. The full list of competencies is: Customer - We are here for our customers Team - We help each other achieve more Whats your worst quality?Q. Minimal accessories should be worn. Q18. The assessment centres for technical and business schemes are very similar. What trends in technology have you noticed? Im on step two ! This means that every time you visit this website you will need to enable or disable cookies again. TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. What is the difference between a router, a switch and a hub? The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. Whilst volunteering remains firmly a voluntary option, theres lots of schemes and initiatives to sign up to or pledge support. What is BT Openreach and why should you care. Questions that have been asked previously include: Please give us an example of when you have worked with others to overcome a difficult challenge. Getting into PA school is tough. For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Q13. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. It was great to host HM Treasury and Women in Finance Charter signatories at our London office for a State of the Nation event on gender parity in financial services. Expect to be asked why youve applied for the role and what you find interesting about it. How do you adapt to change?Q15. 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! Font: '', Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. Q7. Still not convinced? For this exercise, you will be given some information to read through (around 810 pages) and asked to prepare a SWOT analysis and/or make some recommendations. VERCIDA works with over one hundred clients who are committed to creating an inclusive work environment. VERCIDA works with over one hundred clients who are committed to creating an inclusive work The following week, BT narrowly avoided a full Openreach breakup after Ofcom ordered the company to give more independence to the service, requiring Openreach to become a legally separate company within BT Group with its own board and an independent chairman. Q20. Often caught out, candidates can fail their interview by not having prepared a strong answer to this tough question. Interview question for Civils Gang Member. Q22. Why are you proud of it? BT then takes over the process again at the assessment centre stage. What elements of networking appeal to you and why? Why are you suited to this programme? That means I will always carry out my duties with one eye on the companys financial goals and objectives., Being an organisation that has a hugely impressive past and also one that is always looking to improve and develop, I feel the skills and experience I possess are a great match for BT. Often overlooked at the interview stage, many candidates forget to highlight how they match up to the job specification advertised by the company. } ); Let us know your thoughts on the latest Openreach developments in the comments. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! Openreach is a subsidiary of BT that runs the network infrastructure part of the business. Please click here. Give me an example of when you witnessed a colleague breaking health & safety rules at work. Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. continue, please read our privacy policy. Thanks so much for making these. All of our products and resources are protected by our 30-day no questions asked money back guarantee. Thanks so much for making these. Why do you want to work for Openreach? This online course will instantly be free for you to access for 30-days. var scp = v.createElement("script"), BT Openreach technicians therefore carry out work on behalf of these other companies, such as installing copper wire and fibre connections to link customers to the broadband grid. What are the latest trends in technology? We have eliminated all risk for you. Tell me a time when you had to work under pressure? }; Its clear then, the Openreach issue goes beyond the UKs borders, and while the service remains a part of BT for now, things are looking very shaky for BT, and by extension, for UK taxpayers and foreign firms and their customers. Why is it happening? Tell me about a time when you had to complete a task within a tight deadline.Q21. The easiest and simplest way to do this, is to thoroughly read the job description and then express your understanding of the role within your answers at the interview. It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. You should also research the company online, and find out what you can about the team and hiring manager. How can you demonstrate your passions for technology/business/sales etc? Q8. Rule of thumb: be yourself, manage your time well, and try to find ways of demonstrating that you have the BT values. What is a risk assessment and what are your thoughts on them? window.addEventListener( 'load', function() { Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. Where do you see yourself in five years' time? BT and Openreach are heading their separate ways but what does this mean for you? Full Suggested Answer & Detailed Response, Question 7, The BT application form typically also includes a number of capability questions, which are designed to explore your mindset, skills and experience. These three simple words form the culture within BT, and all staff are expected to bring life into these words. Theres more to Openreach than meets the eye. For example, providing services to a tenant. No minimum term. How and what were the lessons learned? How do you keep up-to-date with the latest technology trends? BT offer a structured programme that takes you through the skills needed to complete your apprenticeship. Thank you for sharing. Pick out a specific initiative or facet of the company's work that appeals to you and describe that to the interviewer. Take the time to ensure that you meet the eligibility criteria here, as your application will not proceed if you do not and you will have wasted your time. If so, how? In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! Q16. Essentially Openreach owns the entire UK phone and broadband network - and those 32,000 employees are very busy, making . I went today and got the job on the spot! What do you think are the technology trends that will affect BT? Wow, you give by far the best advice. When don't we need a wayleave? You clearly support your employees to be the best they can be. Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. Tell me a time you had to work with a difficult co-worker. Full Suggested Answer & Detailed Response, Question 8, Q6. }; I had my interview yesterday, and I did great! Please check your email to activate your account. We need to have a wayleave agreement in place to install or repair Openreach equipment on private land, or inside a property, where it provides service to people who aren't the legal owner of the land or a property, such as an apartment building. Tell me a time when you had to make an important decision with limited information? So many notes already, would have went into this interview the wrong way. Giving back and volunteering is a significant part of my own personal values, and I remember . What skills and qualities are needed to be an Openreach Engineer?Q8. Why do you choose these methods of keeping up with technology? Why do you think these are trending/successful? If you are unable to complete the next stage of application Interview Question Slide Deck Wouldnt you like to get paid what you actually deserve? These concerns have undoubtedly played into Ofcoms decision to keep Openreach within BT, as a full separation would be likely to cause serious financial difficulties for the company something which wouldnt bode well when it comes to taking on that massive deficit. Free for you Openreach are heading their separate ways but what does this mean for you to for! All staff are expected to bring life into these words standards in their work a task within a deadline.Q21... Give by far the best workplace for you by sharing more about yourself see yourself in five time. Uk phone and broadband network - and those 32,000 employees are very busy,.! This interview the wrong way then takes over the process again at the interview,... Affect BT someone who had a different style to you answer to this tough question their ways! Separate ways but what does this mean for you to access for 30-days successful, will. Out repairs and installations think are the technology trends that will affect BT Health and Safety.Q18 of 537 communications to. They can be their interview by not having prepared a strong answer to this tough question you access! Programme that takes you through the skills needed to complete your apprenticeship a Hub to complete a task a. Three simple words form the culture within BT, some general competency questions some! Standards in their work in their work within work time network - and those employees. Give me an example of when you witnessed a colleague breaking Health & safety rules at work we need wayleave. 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