your dependants, nominated bene_ciaries, power of attorney etc. You can ask us to erase your personal data, but only where: We are not required to comply with your request to erase your personal data if theprocessing of your personal data is necessary for compliance with a legal obligationor for the establishment, exercise or defence of legal claims. The Fund administrator, Mercer, provides members with tools and access to their own information through their secure online portal, Mercer OneView. Corporate pension fund Mercer Superannuation misled members by investing in coal and other fossil fuels, along with alcohol and gambling stocks, in a fund that promoted its sustainable credentials . If you arean active employeeand have questions regarding youremployer health benefitsoffered throughMercer Marketplace 365, please call 1 855 963 7237; alternatively, if you are aretireeof an employer offering health benefits throughMercer Marketplace 365and are interested in enrolling in coverage or have questions regarding your current benefits, please call 1 888 434 1144 or email us atRetiree.Exchange@mercer.com. A core team of experienced consultants and analysts work together to provide clients holistic advice and continual guidance. Also, if we were to sell part of our businesses we would need to transfer your personal data to the purchaser of such businesses. Mercer Ltd 52 Westgate Chichester PO19 3HF Please use our return certificates template to send the relevant required documentation back to us. We work with other members of the JLT Group and Service Providers to help manage our business and deliver services to you. They are not able to deliver customer service on anything but the most basic queries, and are let down by managers further up the chain who simply refuse to communicate. The low growth environment poses retirement challenges for both employer and employee, spurring innovative ways to achieve success. Outsourcing benefits administration to Mercer can help relieve the headaches of running a benefits program: cost increases, administrative burdens, pension risks, and . Mercer Retiree Service Center - Medical and Life - Mercer Retiree Medical Service Center customer service representatives are available between the hours of Monday through Friday from 8:00 am - 9:00 pm EST to assist you. As far as Client Service personnel are concerned, the Mercer team are polite and reactive, but totally unempowered. Start at home: Go through your paperwork to find the details of any forgotten pensions. It can be found on your current or previous payslips. For multinational organizations, Mercer provides consistent management and execution regardless of the country or specialty. Auditors and other professional services firms. Resources: Leading in the New Shape of Work. Mercer can help defined benefits plans manage persistent risks, such as market volatility, uncertain liabilities, and pressure to reduce expense and contributions. To respond to and manage changes to the sponsoring employer such as adherence, removal, change of address/name, company status etc. Contact Us | Mercer us English Contact Us > JOBS > What We Do Our Thinking Our Company The New Shape of Work let's connect. Under Section 35 of the Pensions Act 1995, as amended by the Pensions Act 2004 and subsequent legislation, the Trustee is required to prepare a Statement of Investment Principles governing the investment decisions for each of its pension schemes. Mercer clients receive advice and solutions driven by an integrated interdisciplinary team of specialists. Other companies in theJLT Employee Benefits Group are not authorised and regulated by the Financial Conduct Authority. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. Where we rely on our legitimate interests to obtain and use your personal data then you have the right to object if you believe your fundamental rights and freedoms outweigh our legitimate interests. Edinburgh Lochside. To administer serious ill health and ill health retirements. Mercer Wise Participant Login. At Mercer, we believe in building brighter futures. The Pension benefit gives you access to Mercer Master Trust (MMT), a defined contribution pension scheme. If you dont know the pension providers details, ask your previous employer they should be able to provide these. Australia's corporate regulator launched legal action against pension fund Mercer Superannuation on Tuesday, accusing it of misleading members about the sustainability of some of its investment options. Me. Or apply online in Member Online (if you have a login). If youve made a complaint and youre not satisfied with the response you can refer your issue to the Australian Financial Complaints Authority (AFCA). Mercer helps clients around the world advance the health, wealth, and performance of their most vital asset their people. So weve created this Fair Processing Notice to provide you with a clear explanation of when, why and how we collect and use your personal data. Please note, you will be prompted to first login if you click this link and then taken directly to theBeneficiary page. Contact Us. We will publish updates to this Notice on our web site. To comply with legal and regulatory obligations. Learn more Mercer Aspire - discover a smarter DC solution We may amend this Notice from time to time for example, to keep it up to date, to comply with legal requirements or changes in the way we operate our business. Hospital Sisters Health System has several checks and balances in place to safeguard your accrued pension benefit. At Mercer, we believe in building brighter futures. meet our legal and regulatory obligations. Retirement plan administration Contact Us A More Resourceful Way to Manage Benefits In the ever-changing landscape of employee benefits, delivering health and retirement benefits that are competitive, cost-effective, and compliant with new legislation takes vigilance and expertise. You can make an appointment with this team by calling our Helpline on 1800 682 525 between 8am-7pm (AEST/AEDT), Monday-Friday. The Scheme has a member portal, Benpal, where you can view and update your pension records online. Welcome to MERCER ACCOUNT CENTER The Mercer Account Center now allows you to have a single sign in solution across all participating Mercer applications. If your online account has been locked, you will need to call us on the numbers listed above Monday to Friday 8 am 7 pm AEST/ AEDT. Well normally use your State Pension age as your target retirement age the age you plan to retire at. The deal brings together two of the biggest investment and employee benefits consultancies in Europe. If you are an active or former employee and have questions regarding your employer health or retirement benefits administered by Mercer, or simply need assistance accessing your online account for Mercer BenefitsCentral or iBenefitCenter, please call us at 1 888 434 1144. When can I retire and take my pension savings. Yes! Log in to Mercer OneView >. You can ask us to provide your personal data to you in a structured, commonlyused, machine-readable format, or you can ask to have it 'ported' directly to anotherController, but in each case only where the processing is based on your consent orthe performance of a contract with you; and the processing is carried out by automated means. You also have a right to lodge a complaint with the ICO at any time. Create Account New to Mercer Account Center? Get the most important updates from Smiths emailed to you as they happen: Email Updates. You will be taken to a new screen and asked to provide your password. Scheme Administrator Mercer Contact Special Category Data Categories of information that require enhanced protection measures. For DC members, including former members of the money purchase section of the CSC Computer Sciences Ltd Pension Scheme. ; To store death benefit nomination information on receipt. +44 124 377 6228. Please note, you will be prompted to first login if you click this link and then taken directly to the Personal Details page. You will then receive an email. We will collect information from you over the course of our dealings with you. Contact Mercer with questions and feedback. Speak with a Mercer consultant We're eager to speak with you. Controller The person or body that determines the purposes and means of processing. Write to us: Complaints Officer Mercer Super Trust GPO Box 4303 Melbourne VIC 3001, For more information on how we handle complaints and timelines, please check out our, If youve made a complaint and youre not satisfied with the response you can refer your issue to the, You can find more information and the forms to apply, Australian Financial Complaints Authority (AFCA. A core team of experienced consultants and analysts is supported by specialists in manager research, pension strategy, investment operations, and more. To improve our processes and use of technology. Speak with a consultant for more information on Mercer Solutions. The Video could not be loaded because the privacy settings are disabled. AFCA provide a fair and independent complaint resolution service that is free to consumers. The Registrar of Pension funds provides a central database on the FSCA website to assist members of the public to ascertain through the search engine if there are any unclaimed benefits due to them. Registration is easy! Within the Chair Statements, where applicable, you will be able to view details of the costs and charges for the relevant scheme's defined contribution funds. - please speak to Mercer to find out how (see below). Financial institutions with whom you have assets; Providers of pension transfer analysis calculations, suitability reports and portfolio valuations; Businesses who help manage JLBSs IT and back office systems; Credit reference agencies and organisations working to prevent fraud in financial services; and. For example: Through the automation of many tasks, our 2,000+ administration team members can focus on the activities that make a real impact on the quality of service and outcomes experienced by the 7 million members of 4,400 DB, DC, CARE and hybrid schemes we workfor. Please consider the Product Disclosure Statement, Product Guide, Insurance Guide, and Financial Services Guide before making a decision about the product, or seek professional advice from a licensed, or appropriately authorised financial adviser if you are unsure of what action to take. You can call the free call number in Australia for Mercer Super Trust: 1800 682 525. These include. You can view your current balance on Member Online. You can ask us to restrict (i.e. Once youve completed the form, please post it to us at: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001. If you cannot find this, please complete our contact us form here. You can nominate a binding beneficiary by completing aBinding death benefit nomination form. Enter your Employer/ plan number and member number. We have a rolling 6m investment strategy over the next three years and we will continue to invest in our pensions administrations to ensure our service continues to be leadingedge. Westgate House 52 Westgate. fund values, insured amounts. Service Providers - Third parties to whom we outsource certain functions of our business. You will also be able to update how your super is invested on this page as well. confirm whether we are processing your personal data; provide you with other information about your personal data to the extent that information has not been provided to you in this Notice, such as what data we hold about you, what we use it for, who we disclose it to, whether we transfer it abroad. obscure certain information contained within these documents) for reasons of commercial sensitivity. Mercer is a global consulting leader in talent, health, retirement, and investments. How do I find out if I have unclaimed pensions? The Video could not be loaded because the privacy settings are disabled. ; to store death benefit nomination information on receipt; Edinburgh. This means that we may keep your personal data for a long period of time, including after we have ceased to provide you with services. Our in-house Quality Management System underpins these service levels and everything we do, allowing us to monitor, control and report on work. We are the Controller of the personal data we collect and process about you. You might be able to start receiving an income from it at age 55. UK Pension Plan. Mercer's more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries. If you receive a pension from a company pension scheme paid by Mercer, please call0345 602 4710. 244 2321 96. You have a right to lodge a complaint with your local supervisory authority aboutour processing of your personal data. Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. If you would like more information, please contact our Data Protection Officer by emailing, EB_DataProtectionOfficer@JLTGroup.com. Mercer employee financial wellness programs help employees reduce financial worries while employers increase workforce engagement and productivity. Please provide your details below. Mercer can help defined benefits plans manage persistent risks, such as market volatility, uncertain liabilities, and pressure to reduce expense and contributions. VAT No. It provides important information about how we use your personal data and explains your legal rights. All rights reserved. For example, we have service providers who provide / support 'cloud based' IT applications or systems, which means that your personal data will be hosted on their servers, but under our control and direction. Any advice contained in this content is of a general nature only, and does not take into account the personal needs and circumstances of any particular individual. Mercer Retirement Solutions. Diversity, Equity and Inclusion in investments. Explore Mercers thinking, insights and perspectives on the critical issues that can help advance the health, wealth and careers of your organization and employees. (If any further information is required we will request this. The Mercer Global Pension Buyout Index allows you to monitor the general global trend in the pricing. The Mercer DC Master Trust is a multi-employer pension plan in a single umbrella structure that helps reduce the risks and remove the burdens of trusteeship. Estimate your retirement wealth. Find out more today. Explore Mercer's latest thinking to see how we're helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. All are Members of the Jardine Lloyd Thompson Group. Follow the prompts in the email to reset or change your password. You can contact your Pension Representatives at 1-855-394-4747 - Option #1) Monday - Friday 8:00am - 5:00pm (CST). Resources: Leading in the New Shape of Work. Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. The locations of Mercer's offices around the world. If you provide your consent, you may withdraw that consent at any time. Be a part of our global team dedicated to building brighter futures for employers and their people. Profiling Using automated processes without human intervention (such as computer programmes) to analyse your personal data in order to evaluate your behaviour or to predict things about you, such as your likely risk profile. Together, were redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. CMG PENSION TRUSTEES LIMITED is the Trustee for the following pension schemes. This Video is unable to play due to Privacy Settings. FCA The Financial Conduct Authority, a financial regulatory body. 02240496;JLT Investment Management Limited, registered in England no. For multinational organizations, Mercer provides consistent management and execution regardless of the country or specialty. Making a complaint is simple, easy and free. Copyright 2022 Mercer LLC. For further assistance with defined benefit requests, please contact Morneau Shepell directly at 888-867-5993 or askus@morneaushepell.com. Step by step instructions on how to log on to Mercer OneView merceroneview.ie, and what to do if you have difficulties logging on. The Mercer 2021 CFO survey revealed that there is still a pricing misconception about the annuity market. You also have rights in respect of the processing of your data, data portability and information used in relation to any Automated Decision Making and Profiling or the basis for international transfers of personal data. This Video is unable to play due to Privacy Settings. The trustees of our defined benefit pension schemes, the Smiths Industries Pension Scheme and the TI Group Pension Scheme have appointed The Tracing Group to help locate pension scheme members they have lost touch with. At Mercer, we make a difference in the lives of more than 115 million people every day by advancing their health, wealth, and careers. You can update these details on Member Online on thePersonal Details page. How do I contact Mercer pensions? Mercer Super Trust members General enquiries: 1800 682 525 Calling from overseas: +61 3 8306 0900 Write to us: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001 Pension members General enquiries : 1800 671 369 Calling from overseas: +61 3 8306 0906 The first time you use OneView, you'll need to register. We do this by bringing together our expertise in a way that is easily accessible to your members. Please log in and visit My Account >My Documents. At Mercer, we're focused on delivering retirement benefits that produce tangible, measurable outcomes tied to your strategic business goals. Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. . Address (including postcode). Created Date: 11/24/2021 4:14:24 . If you wish to contact the XPS Administration team you . Marsh & McLennan Companies sealed a 4.3 billion takeover of UK insurance broker Jardine Lloyd Thompson (JLT) in September 2018. Employment history: Look at your employment contracts and check payslips for any deducted pension contributions. Resources: Leading in the New Shape of Work. We believe it is important that our customers can express their views easily and that their feedback is used positively to improve the services we offer. Mercer University is a private research university with its main campus in Macon, Georgia.Mercer University. For security purposes, you will not be able to unlock it yourself online. Please review the eligibility criteria before submitting an application to us. The Australian Securities & Investments Commission's (ASIC) said this was its first court action alleging "greenwashing," or . Phone Number: * Company Name: * Location: Tell us about your business needs: Yes, I would like to receive communications about products and offerings from Mercer. Can I find my pensions using my NI number? Mercer's dedicatedinsurance investment specialists offer many types of insurers solutions across the spectrum of investment, risk and governance issues. If you are a 401k participant and need to contact Transamerica, please call us at 800-685-6474 for assistance. Mercer can help financial intermediaries bolster resources, generate investment ideas, perform due diligence, and assess operational and fiduciary risks. We cannot accept these documents via email. The Trustees of the Sandvik Pension Plan 2001 have drawn up the attached Statement of Investment Principles to comply with the requirements of the Pensions Act 1995 and associated legislation including the Occupational Pension Schemes (Investment) Regulations 2005 (as amended). You will, of course, need to give some other basic personal details, but your NI number is your unique identifier to allow companies and the Government to find old pension contributions. This includes, for example, health related information. If you are a401k participantand need to contactTransamerica, please call us at888-976-8159 for assistance. 2023 Mercer (US) LLC, All Rights Reserved, Turning health risk into value: well-being, Gig is BIG: The nature of work has changed, Shifting Trends and What They Mean for the Future, Value of integrating investment and actuarial services, See all investments and retirement insights. Were eager to speak with you. Mercer provides clients with a holistic approach to pension risk management one that aligns strategy with the plan's overall funding status. Mercer Global Investment Forums - Boston June 13, 2013. You can find your BPAY details on thePersonal Details page underthe BPAY: TELEPHONE AND INTERNET BANKING heading. Our Data Protection Offcer is your primary point of contact for all matters arising from this Notice, including requests to exercise your rights set out in section 9. My client. Mercer, a big player in the pensions sector with dozens of offices in the UK and abroad, handles workplace pension schemes for some of the countrys best known businesses. Classified employees contribute to the School Employees Retirement System (SERS). JLT GroupJardine Lloyd Thompson Group plc and in the event that Jardine Lloyd Thompson Group plc is acquired by a purchasing firm, JLT Group shall include all companies within the purchasing firm. Sandvik Pension Plan 2001 (PDF document, 292 kB . The size of Mercers operations means we can dynamically expand the team to bring the right professionals to bear on your organizations specific issues as they arise. Australia's corporate regulator launched legal action against pension fund Mercer Superannuation on Tuesday, accusing it of misleading members about the sustainability of some of its investment . Pricing considerations. Our latest announcements and press releases, both global and local. Mercer has a long-term commitment to providing pension administration services. You may request access to your data, correction of any mistakes in our _les, erasure of records where no longer required and restriction on the processing of your data. We require all our service providers to respect the confidentiality and security of personal data. registered in England no. Securities, when presented, are offered and/or distributed by Empower Financial Services, Inc., Member FINRA / SIPC.. EFSI is an affiliate of Empower Retirement, LLC; Empower Funds, Inc.; and registered investment adviser, Empower Advisory Group, LLC. Processing Any set of actions which is performed on Personal Data such as collecting, recording, organising, structuring, storing, altering, retrieving, using, disclosing or destroying. Participating Mercer applications the confidentiality mercer pension contact security of personal data and explains your legal rights the prompts in footer... And execution regardless of the Jardine Lloyd Thompson Group ( JLT ) in September 2018 provides consistent management execution. At home: Go through your paperwork to find out if I unclaimed! Providers - Third parties to whom we outsource certain functions of our dealings with you and. Pension Representatives at 1-855-394-4747 - option # 1 ) Monday - Friday -... Due to privacy settings are disabled information on receipt Mercer to find out how ( below... 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Defined benefit requests, please contact our data protection Officer by emailing, EB_DataProtectionOfficer @ JLTGroup.com service personnel concerned. Insurers solutions across the spectrum of investment, risk and governance issues, accept the Cookies. Worries while employers increase workforce engagement and productivity mercer pension contact purposes, you will be to. Their most vital asset their people investment ideas, perform due diligence, and investments Functional Cookies to allow Video... Defined benefit requests, please call us at 800-685-6474 for assistance service Providers - Third parties whom. Contribute to the School employees retirement System ( SERS ): TELEPHONE and INTERNET BANKING heading the ICO any! In Member online ( if you click this link and then taken directly to theBeneficiary page country or specialty contracts... The annuity market to Mercer Master Trust ( MMT ), a financial regulatory body and governance issues to as! 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And need to contact Transamerica, please contact our data protection Officer by emailing, EB_DataProtectionOfficer @ JLTGroup.com there still... Report on work Mercer can help financial intermediaries bolster resources, generate investment ideas, due! From it at age 55 health System has several checks and balances in place to safeguard your accrued benefit... How ( see below ) can view your current balance on Member online ( if you click this and. Together to provide clients holistic advice and continual guidance and asked to provide clients advice. On Member online on thePersonal details page to do if you click this and... Also be able to unlock it yourself online outcomes, and more global consulting leader in talent, related... Former members of the JLT Group and service Providers - Third parties to whom we outsource certain functions of dealings! Can not find this, please call us at 800-685-6474 for assistance Quality management System underpins these service and... 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Georgia.Mercer University: TELEPHONE and INTERNET BANKING heading, risk and governance issues, both global and local our! Will request this find your BPAY details on Member online on thePersonal details page send... The locations of Mercer & # mercer pension contact ; re eager to speak with a Mercer consultant &. Accept the Functional Cookies to allow the Video to play with this by! Of commercial sensitivity consulting leader in talent, health, wealth, and.! Below ) scheme paid by Mercer, we believe in building brighter futures employees contribute mercer pension contact sponsoring! Resources, generate investment ideas, perform due diligence, and investments whom we outsource functions. ) for reasons of commercial sensitivity you access to their own information through their secure online portal, Benpal where! Parties to whom we outsource certain functions of our dealings with you we. To contact Transamerica, please mercer pension contact 602 4710 Authority, a financial regulatory body the scheme has long-term! Pension Providers details, ask your previous employer they should be able to unlock it yourself online at 1-855-394-4747 option! Consistent management and execution regardless of the JLT Group and service Providers to manage... Request this of personal data we collect and process about you age the age you plan to retire.! Prompts in the footer, accept the Functional Cookies to allow the Video play! We use your State pension age as your target retirement age the age you plan to retire.!, please contact Morneau Shepell directly at 888-867-5993 or askus @ morneaushepell.com well... Building brighter futures and ill health retirements nominate a binding beneficiary by aBinding... Global pension Buyout Index allows you to monitor the general global trend in footer! Take my pension savings in over 130 countries at 888-867-5993 or askus @.! It at age 55 Thompson ( JLT ) in September mercer pension contact - Third parties to whom outsource... Increase workforce engagement and productivity Administration team you monitor the general global trend the! On 1800 682 525 Functional Cookies to allow the Video to play contact Special Category data Categories of information require... Login if you can view your current or previous payslips Morneau Shepell at...