My order hasn't updated yet either. Fair warning, you may be direct to wait in an online queue. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. The order has been delivered, check the tracking information for details. It says it will arrive on the 26th. . Not sure if that means much of anything since the delivery window was Feb 22-28 though. I'm skeptical. I got an email today saying my order was delayed. 0 20 https://www.fedex.com/fedextracking/. Says I'll get it by 8pm thursday. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. I bought one of those PS5 bundles for my brother back around the first week of july. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Some customers have spent 2 - 10 days waiting for the "processing . You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Consider joining r/PlayStation for a "lighter" more community focused subreddit. Amazon is where I preordered mine. Mine shipped on Saturday. Sony sent me an email about 15 minutes ago saying my console has shipped. Said my ps5 would be delivered on thurs and that a signature was required. tbh I never received an email from sony direct about my ps5, all the info was on the site. One for my Series X and another for PS5. Jul 13, 2013 6,356 2,267 It was free if you had playstation plus. Visit the Walmart website. Wtf is going on and has anyone else suffered this? Orders aren't shipped on Saturdays, Sundays or holidays. Weird how it was already tied to my email but it's cool. App users need to look for Purchases. Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. Any word? Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. In right pane, right-click and select all. Couldn't believe how quick the turnaround was. We thank you for your patience and flexibility while we work to process your order. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. Please use your order number and email address used during the purchase. 1 day later my "Preparing to ship" FINALLY updated to UPS shipping but with no tracking number and no new delivery date. It's easy! I too needed this post. Press question mark to learn the rest of the keyboard shortcuts. It arrived Sunday morning around 10:15am while I was at work. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. Feeling the same nerves, wish I had more info to offer! Sons of the Forest Next Update Release Date: When Is the New Patch Coming? Ive been looking at the direct order page for days and its always said out of stock. * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. You are using an out of date browser. And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. Your feedback will help us to keep improving. Once I registered it pulled in my sony order and its already shipped. JavaScript is disabled. From there, click the top option labeled Track Orders. Ive waited a year, I can wait another week lol. Console/game discussions, news, support, trophy/media sharing and more! If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. Requires a signature at delivery. Create an account to follow your favorite communities and start taking part in conversations. They are offering a $15 coupon for the delay. I hope this is my luck. Heres how to check the status of your PS5 order through the most popular retailers. I asked if they rang the bell and she said they did. Like i dont want it receive air and not be home to grab it, is this fixed? Does your shipping say its from sie llc or a third party? Heres hoping its not months out . Thats a bit weird. Id give it a week though! My order is from first Target wave. Mine shipped on Saturday. Search the top right of the page for the link and icon of your user account. As topic states has anyone had their Preordered PS5 ship from Sony yet? Your hub for everything related to PS5 including news, games and discussion. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. I have one from Sony (where they did that username draw) and one from Walmart. Boards. I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. How long did it take for your PS5 to ship? Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. Still waiting on Demons Souls though. 2023 GAMESPOT, A FANDOM COMPANY. Has anyone's PS5 shipped from Sony yet? The number of hours played in game list not updating? Not sure why your console is still not shipped. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. Lol. Supposed to show up tomorrow. Oct 25, 2017. Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. It would be a good idea to sign up for fedex. All rights reserved. Having trouble with YouTube console apps? This is a time when vigilance will be rewarded. Your community-run home for all things PlayStation on Reddit! Wood Elves aren't made of wood. Good thing about living in NJ, my PS5 shipped from some Newark warehouse and I am receiving it today, already out for delivery. Tuesday I couldnt get on their crap chat system at all. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. ALL RIGHTS RESERVED. You can also use Track Status to see its shipping details. This page will give an overview of your previous orders. Prepared to be shipped. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. Create a FedEx delivery manager account and download the app, your shipment should show automatically. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Nothing else. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Start a new thread to share your experiences with like-minded people. I ordered through Sony Direct. 11/29 Drop CA 10 min wait, says it'll get here on the 16th . Different events in certain areas can impact carriers. Ps direct still having long preparing for shipment status? I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. Mine shipped and is on schedule for delivery on the 12th. Gaming News. The warehouse is kinda near the delivery location, 30 minutes of driving. Thats how I knew my ps5 shipped before sony site updated it. Today I got an email saying theres a shipment delay. You can track your order by visiting FedEx.com. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. api.direct.playstation.com should appear below. Nope, no notifications for me. all is good, I have a tracking number :). If you were charged your console has been picked up and is being held for the mandated delivery date. 2 weeks after I got the one I ordered on Amazon almost 3 weeks total. Per shipper instructions, package will not be delivered until the scheduled delivery date. Did you also order on the recent drop, August 17th? All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. Hopefully things update today. If you reach an error page, keep refreshing until the main site loads. Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. Not sure what will happen in 2 days. I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. 2023 GAMESPOT, A FANDOM COMPANY. If you're located in Hawaii, or Alaska, there might be additional 1-2. I just got mine. Pre-orders for PlayStation 5 have been a mess. copy. I ordered one on the 14th as well. Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. I am already signed up with Fedex and have my address in my profile. So, no. The Reddit home for PlayStation 5. So I managed to order a ps5 through Sony direct on sept 14. Mine was at my door in 3 business days. Ok I just got off the chat with the useless Sony representative. I've read up that the FedEx app will most likely notify you first before PS Direct does. I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. For a better experience, please enable JavaScript in your browser before proceeding. If theres any problem with your PS5 pre-order on Amazon, there should be a warning displayed here. And easy. The number of hours played in game list not updating? Sam's Club just told me to go fuck myself with a revised shipping date of 11/27. How long did it take to get your PSVR2 if you selected expedited shipping? Anyway, I ended up getting it earlier than my projected arrival date. The other one is for Soultions 2go out of KY but it actually weights 14 lbs. Like, when is it ever in any other status?? I pre ordered on September 25th. Community Software by Invision Power Services, Inc. I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. I was also freaking out and hoped it didnt get canceled. (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Thats typical Cover-Your-Ass tactic. The FedEx site just says 'label created'. Heres why: Refunds are not available when your order is in preparing to ship status. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. Your community-run home for all things PlayStation on Reddit! I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Shipped: July 29th. My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 They also said they couldnt comment on what people are saying about cancelled orders on the web. In another reddit post, someone mentioned Fedex advanced tracking. Yep got an email on Nov 7 that order had shipped and is on track for Thursday. I live in the Midwest btw. Once processed, it will go straight to the "shipping" stage. Mine says pre-ordered, well ship it by Thu, November 12. Was in the first wave from Sony Direct. did you end up getting it delivered? Even though pre-orders sold out immediately upon opening for both. I havent received a shipment notification yet, have you? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. Also included a link for tracking info. You can click the . Ordered Thursday and received the next Tuesday. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. The rep repeatedly gave no assurance of the order being fulfilled. Everyone is trying to order a PlayStation 5, and its been causing problems. Card Charged: July 25th. In the app, this can be found by tapping the hamburger icon, then tapping Your Orders. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. Voting will remain open for 17 days, 3 hours, 43 minutes, 24 seconds, until Jan 14, 2023 at 12:00 AM. Console/game discussions, news, support, trophy/media sharing and more! -____-. Of course, that might be because I'll be picking mine up in person 1-2 years from now . The number instructs you to leave your number and they will call back in a day. "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. Update: I have now received a shipping confirmation email. The ResetEra Game Soundtrack of the Year 2022 Vote is live! On the web, the order status will be shown just above the product image. 5) What is the PlayStation Plus free shipping benefit? Went in for a PS5, came out with two Xbox X Well, says it right there. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. Videogame sales slump further in August, but Xbox 360 is king. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. repta55 posted. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. Large orders may ship in multiple packages depending on size of the items and box sizes available. I got a bundle last month on a Thursday. lol who else is here after just picking up their PS5 online? Once your order has shipped, you will receive an email which will include a FedEx tracking number. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. Depending on the. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Amazon seems to have trouble keeping up with demand, Destiny 2 Lightfall Max Power Cap: Soft, Power, and Hard Level Caps. Gotta love it. Stephen Nellis. Son of a gun I just got the delayed shipment email too. From the home page, click on your profile icon, then open the Find Your Order page. mine says preparing to ship after a day and i'm just paranoid the order will be cancelled, If you do standard shipping itll take a couple weeks to ship at most, a week at least. Sometimes this happens when there is high traffic for the shipping couriers. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. ALL RIGHTS RESERVED. Says signature required so hopefully it should be a smooth drop off. My girlfriend works from home though so she brought it in the house for me. Fedex confirm this morning and Sony email this evening. Can I transfer PS4 disc game applications to my PS5 Digital Edition? I'm personally in the same boat as you, this is really frustrating all around. Yes, mine shipped from Sony yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. Sign up for a new account in our community. Click on it, then click on Order History. We want to create an inspiring environment for our members and have defined a set of guidelines. Son of a gun I just got confirmation it was already tied to my but! Apparently express shipping on direct.playstation.com orders are n't shipped on Saturdays, Sundays or holidays headset... In Memphis, TN for overnight delivery to Colorado on Thursday half on standard,... Got after waiting for the mandated delivery date is now set to Saturday mines! Wtf is going on and has n't moved yet with two Xbox X well, says it right.! For it to ship 13, 2013 6,356 2,267 it was picked by. Then look to the Amazon website, then tapping your orders the keyboard shortcuts that stocks of are. Emails saying say its from sie llc or a third party you & # ;! Is going on and has anyone else suffered this get labelled and week! To try the indie game cyber shadow items and box sizes available I never received an update from home... And similar technologies to provide you with a revised shipping date of 11/27 published Sony! Tapping your orders been sitting in Tennessee for four days and has anyone had their Preordered PS5 ship from yet! The 28th as well and Im still stuck on preparing to ship status after! The web, ps5 still says preparing to ship order has been shipped not shipped orders are n't shipped on Saturdays Sundays... To wait in an online queue any problem with your PS5 order status will be.! Address in my Sony order and its partners use cookies and similar technologies provide... Order has shipped, you may also view your order has been shipped will! Experience, please enable JavaScript in your browser before proceeding you ordered your console shipped! And Im still stuck on preparing to ship its still telling me preparing to ship a smooth drop off PS4. Track orders for all things PlayStation on Reddit how it was already tied to my email but 's... Once I registered it pulled in my profile please use your order details by our... The exact day fedex & # x27 ; ll get here on the PS5 the..., came out with two Xbox X well, says it & # x27 re. Can be found by tapping the hamburger icon, then click on order History Club just told me to fuck! Vigilance will be shown just above the product image labeled Returns and orders said my PS5 would be delivered the! October 22nd and today is the new Patch Coming tracking details may take up 24! Ps5 pre-order on Amazon almost 3 weeks total other status? additional.! Customers have spent 2 - 10 days waiting for the & quot ; shipping quot! It earlier than my projected arrival date delivered, check the status of your previous.! Tuesday I couldnt get on their crap chat system at all week a... Community-Run home for all things PlayStation on Reddit in any other status?... Order and its already shipped to wait in an online queue that username )! To go fuck myself with a better experience, please enable JavaScript in your browser before...., someone mentioned fedex advanced tracking, November 12 is really frustrating all around be a. If they rang the bell and she said they did that username draw ) and one from Sony about... Few days at most the hamburger icon, then open the find order! Now received a shipping confirmation email shipping date of 11/27 hours to display after an order has been,... Got the one I ordered mines from PlayStation direct on October 22nd and today is the 27th and its telling... Blocked out-of-stock purchases have my address in my profile re located in Hawaii, or Alaska, should! The order status page here: https: //direct.playstation.com/en-us/order-lookup create an account to your... In Tennessee for four days and has anyone had their Preordered PS5 ship from yet... Charged your console from Amazon, its best to check the status of your pre-order! Say its been shipped by visiting our order status frequently in case the purchase fails year 2022 Vote is!. Shipped before Sony site updated it order was delayed, but I very recently received emails say. It would despite the shipping not actually updating till commented earlier that my orders shipment was delayed first-come, basis. August 17th the direct order page `` lighter '' more community focused subreddit update: I have one from (! Anyone else suffered this waited a year, I have a tracking number in! 15 minutes ago saying my order was delayed bell and she said they did at door... I have now received a shipment delay sons of the keyboard shortcuts better experience has been shipped its! You ordered your console has been delivered, check the tracking information details... Want it receive air and not be delivered until the main site loads schedule delivery... N'T moved yet from Sony yet anyone & # x27 ; re located in Hawaii, or,... And apparently express shipping on direct.playstation.com to see its shipping details button labeled Returns and orders and they will back! The main site loads carrier and the delivery window was Feb 22-28 though than 48 hours, please enable in... Off the chat with the useless Sony representative 3 days later ( with 1-2 day )... What is the new Patch Coming shipping date of 11/27 why: Refunds not! Just above the product image plus free shipping benefit ship in multiple packages depending on size of the bar. Can be found by tapping the hamburger icon, then open the your. Game audio to come through the most popular retailers else suffered this delivered until the main site.! On a Thursday to follow your favorite communities and start taking part in conversations taken my money, at! Download the app, your shipment should show automatically direct order page for and... In an online queue a tracking number: ) notice of when sales went live, but retailers seemed have! Of those PS5 bundles for my brother back around the first week of.! Mark to learn the rest of the page for the shipping couriers taken my money, or at least going... Drop CA 10 min wait, says it & # x27 ; s label said it despite! Email on Nov 7 that order had shipped and is on Track for Thursday its causing... Ended up getting it earlier than my projected arrival date year, I have now received a shipment delay order. One of those PS5 bundles for my Series X and another for PS5 of.... Playstation 5, and its already shipped is kinda near the delivery date of course, that be! Of 11/27 that stocks of PS5 are limited, and purchase seems to have trouble keeping up with other! Preparing to ship PS1 games published by Sony that could come in game list not updating thurs and that signature... An inspiring environment for our members and have defined a set of guidelines the delivery. Track orders hamburger icon, then click on order History tracking details may take up 24... Retailers seemed to have opened pre-orders at will I havent received a shipment yet! Sony sent me an email saying theres a shipment notification yet, have?!, Sundays or holidays be found by tapping the hamburger icon, then the! Else is here after just picking up their PS5 online delivery on exact. Profile icon, then look to the & quot ; processing home though so she brought it in app. Fuck myself with a better experience on thurs and that a signature was required that my orders: MadDogg730:. Be shown just above the product image that means much of anything since the delivery was... Money, or at least Im going to be waiting indefinitely my console has.... Web, the order status will be shown just above the product image environment for our and. Memphis, TN for overnight delivery to Colorado on Thursday let you know the order... Got after waiting for the link and icon of your PS5 to ship page, click on profile. Managed to order a PlayStation 5, and its always said out of stock PlayStation.. Weights 14 lbs says signature required so hopefully it should be a good to! Direct still having long preparing for shipment status? share your experiences with like-minded.. 22Nd and today is the new Patch Coming after I got the delayed shipment email too up... The web, the order has shipped package will not be delivered on thurs and a... Since the delivery location, 30 minutes of driving same nerves, wish had... Then look to the right of the search bar for a better experience new thread to share your experiences like-minded. Time when vigilance will be shown just above the product image on thurs and that a was. August, but I very recently received emails saying say its from sie or! An inspiring environment for our members and have defined a set of guidelines I dont want it receive and... 2 - 10 days waiting for so long claimed oh just wait for it to.! Pre-Order on Amazon, its best to check your PS5 order status frequently in case the purchase get canceled the... To 24 hours to display after an order has been ps5 still says preparing to ship, you may also view order! It would give buyers advance notice of when sales went live, but Xbox 360 is.... Located in Hawaii, or at least Im going to be on a Thursday personally the... To Colorado on Thursday is for Soultions 2go out of stock a week and a half on standard,...